Help center

How-to guides for HR Suite

Click-by-click instructions for everything you can do — from inviting your first employee to running payroll and issuing letters.

Getting started

Set up your company and bring your team into the workspace.

Create your company workspace

For Owner

Sign your business up and get to your admin dashboard for the first time.

  1. 1

    Open the sign-up page

    From the homepage, click Get started → Create a company. Enter your company name, country, and your work email.

  2. 2

    Set your password

    Choose a strong password. You'll use this email and password every time you log in.

  3. 3

    Verify your email

    Check your inbox for a verification email and click the link inside. This confirms it's really you.

  4. 4

    Land on your dashboard

    After verifying, you'll be taken straight to your admin dashboard. This is where you'll manage everything.

Tip

Have multiple companies? You can add more from Settings → Companies after sign-up.

Add an employee and invite them

For Admin

Create an employee record and send them an email so they can join the workspace.

  1. 1

    Open the Employees page

    In the sidebar, go to Employees and click + New employee.

  2. 2

    Fill in their details

    Enter their first and last name, work email, department, job title, and start date. Save the record.

  3. 3

    Click 'Invite to workspace'

    On the employee's profile, click the Invite to workspace button at the top right.

  4. 4

    They receive an email

    The employee gets an email with a secure link. They click it, set a password, and they're in.

  5. 5

    They land in their workspace

    On their first login they'll see their personal home page with profile, leave, payslips, and attendance.

Tip

If the employee has already signed up on their own with the same email, they'll be linked automatically — no invite needed.

People & onboarding

Bring new hires in smoothly and keep employee records up to date.

Run an onboarding checklist

For Admin

Walk a new hire through everything they need to do on day one and beyond.

  1. 1

    Open the new hire's profile

    Go to Employees, find the person, and open their record.

  2. 2

    Click 'Start onboarding'

    A checklist of tasks is created automatically — collect documents, set up IT accounts, sign the contract, and so on.

  3. 3

    Assign owners and due dates

    Each task can be given to HR, IT, or the employee themselves. Adjust dates if you need more time.

  4. 4

    Track progress

    Tasks tick off as they're completed. The employee sees their own to-dos in their workspace.

  5. 5

    Mark complete

    Once everything is done, the employee's status moves from Pending onboarding to Active.

Tip

The required documents (ID, visa, etc.) depend on the country you set on the employee's company.

View your org chart

For Admin

See your whole team grouped by department and job title at a glance.

  1. 1

    Open Org chart

    In the sidebar under People, click Org chart.

  2. 2

    Read the layout

    Each column is a department. Inside each department, people are grouped by job title.

  3. 3

    Spot who's joined

    A green dot next to someone's name means they've activated their workspace login. A grey dot means they haven't yet.

Letters & documents

Issue official letters and store employee documents in one place.

Issue a letter (NOC, salary certificate, employment letter)

For Admin

Create a templated letter, fill in the details, and send the PDF to the employee.

  1. 1

    Go to Letters

    From the sidebar, click Letters → + New letter.

  2. 2

    Pick a template

    Choose the letter you want to issue — for example Salary Certificate, NOC, or Employment Letter.

  3. 3

    Choose the employee

    Select the recipient. Their name, job title, salary, and company details are filled in for you.

  4. 4

    Review the preview

    A preview of the letter appears on the right. Edit any free-text sections if needed.

  5. 5

    Generate and send

    Click Generate. A PDF is created and saved to the employee's documents. You can download it or send it to their workspace inbox.

Tip

You can create your own templates under Letters → Templates. Use placeholders like {{employee.name}} and they'll be filled in automatically.

Upload and manage employee documents

For Admin

Keep IDs, visas, contracts, and certificates organised per employee.

  1. 1

    Open the employee's profile

    Go to Employees → pick the person → Documents tab.

  2. 2

    Upload a document

    Click Upload, choose the file, and tag it (e.g. Passport, Visa, Contract). Add an expiry date if relevant.

  3. 3

    Get expiry reminders

    Documents with expiry dates appear automatically in Expiry alerts so nothing slips through.

Time, leave & attendance

Day-to-day tools for clocking in, requesting time off, and tracking the team.

Approve a leave request

For Admin

Review and respond to time-off requests from your team.

  1. 1

    Open Time off

    From the sidebar, click Time off. You'll see all pending requests at the top.

  2. 2

    Open the request

    Click a request to see the dates, leave type, and remaining balance.

  3. 3

    Approve or decline

    Click Approve or Decline. The employee is notified instantly and their balance is updated.

Tip

Weekend days set on the employee's company are skipped automatically when counting leave days.

Set up attendance for your team

For Admin

Let employees clock in from their phone, a shared kiosk, or a QR code.

  1. 1

    Open Attendance settings

    Go to Settings → Attendance and choose how people will clock in.

  2. 2

    Generate a QR code

    For shared offices, go to Attendance → QR. Print the code and post it at reception. Anyone scanning it on their phone can clock in.

  3. 3

    Optional: enable face check

    Turn on face verification so the system confirms it's really the employee clocking in.

  4. 4

    Review entries

    Open Attendance to see who's in, edit entries, or import data from biometric devices.

Payroll & end of service

Run payroll each month and handle final settlements when employees leave.

Run monthly payroll

For Admin

Calculate, review, and close a pay run, then share payslips with employees.

  1. 1

    Open Payroll

    From the sidebar click Payroll → New pay run. Pick the company and the period (e.g. 1–31 May).

  2. 2

    Review the calculation

    Salaries, allowances, and deductions are pulled in for every active employee. Country-specific rules (gratuity, social insurance, etc.) are applied automatically.

  3. 3

    Add one-off items

    Edit any employee to add a bonus, advance, or expense reimbursement for this run.

  4. 4

    Close the run

    Click Close pay run. This locks the numbers and generates payslip PDFs.

  5. 5

    Employees see their payslips

    Each employee can download their payslip from their own workspace under Payslips.

Tip

If you're in the UAE, click Generate WPS file on a closed run to download the bank-ready salary file.

Process an end-of-service settlement

For Admin

Calculate final pay, gratuity, and leave encashment when an employee leaves.

  1. 1

    Start offboarding

    Open the employee's profile and click Start offboarding. Set the last working day.

  2. 2

    Open End of service

    Go to End of service → New settlement and pick the employee.

  3. 3

    Review the calculation

    Gratuity, unused leave, notice pay, and any deductions are calculated based on the employee's country and tenure.

  4. 4

    Complete the exit checklist

    Tick off asset return, knowledge transfer, exit interview, and issue the experience certificate.

  5. 5

    Settle and close

    Add the settlement amount to the next pay run. The employee's status moves to Terminated and their workspace access is removed.

Recruitment

Open roles, collect applications, run interviews, and convert hires.

Open a role and post a job

For Admin

Create a requisition, get it approved, and publish a job to your careers page.

  1. 1

    Create a requisition

    Go to Recruitment → Requisitions → + New. Enter the role, headcount, department, and reason for hiring.

  2. 2

    Get it approved

    Submit for approval. Approvers are notified and can approve in one click.

  3. 3

    Create the job posting

    Once approved, click Create job. Add the description, location, and employment type.

  4. 4

    Publish

    Set status to Open. The job appears on your public careers page and can be shared anywhere.

Move candidates through the pipeline

For Admin

Screen applicants, schedule interviews, send offers, and convert to employees.

  1. 1

    Review applications

    Open Recruitment → Candidates. New applicants appear in the Applied column with their CVs auto-summarised.

  2. 2

    Move stages

    Drag a candidate (or use the dropdown) through Screening → Interview → Offer → Hired.

  3. 3

    Schedule interviews

    On a candidate's profile, click Schedule interview. Pick a date and the candidate gets a calendar invite by email.

  4. 4

    Send the offer

    From the candidate's profile click Send offer. Pick a template, fill in salary and start date, and send.

  5. 5

    Convert to employee

    When the offer is accepted, click Convert to employee. A draft employee record is created — continue with onboarding.

Performance & 1:1s

Run review cycles and keep regular check-ins with your team.

Run a performance review cycle

For Admin

Set up a review, gather feedback, and close the cycle.

  1. 1

    Open Performance

    From the sidebar click Performance → New cycle.

  2. 2

    Pick a template

    Choose what to measure — KPIs, competencies, or both. Set rating scales and questions.

  3. 3

    Assign employees

    Pick who's being reviewed. Their manager is notified and the employee can start their self-review.

  4. 4

    Hold the 1:1

    Manager and employee meet to discuss. Notes and action items are saved in the One-on-ones page.

  5. 5

    Close the cycle

    Once all reviews are submitted, lock the cycle to preserve the ratings.

Settings & admin

Customise how the system works for your company.

Set your currency, locale, and weekend

For Admin

Make sure dates, money, and working days match your country.

  1. 1

    Open Settings

    Go to Settings → General. Pick the company you want to configure if you have more than one.

  2. 2

    Set currency and locale

    Choose the currency (e.g. AED, USD, GBP) and date format. Payslips, letters, and reports will use these.

  3. 3

    Set weekend days

    Pick your weekend (e.g. Sat–Sun, or Fri–Sat). Leave calculations will skip these days automatically.

Invite another admin

For Admin

Share admin access with HR managers or co-founders.

  1. 1

    Open Settings → Admin users

    You'll see everyone who currently has admin access.

  2. 2

    Invite by email

    Click + Invite admin, enter the person's email, and pick their role (Company admin or HR manager).

  3. 3

    They accept

    They get an email, set a password, and land directly in the admin dashboard.

Can't find what you're looking for? Get in touch — we're happy to walk you through it.